Customer Service

 

customer serviceContact:  To better serve our customers, we recommend that you send inquiries via e-mail.  Our response time will be within 24 hours, with the exception of Weekends and Holidays.
Hours: Monday - Friday 8:00AM - 5:00PM, Eastern Time
Address: Internet Only - Michigan
Phone: (586) 634-7817
E-mail: customerservice@glitzandglamourboutique.com

Copyright and Legal Notice:
All images and text copy on this site are protected under the Copyright Law whether it has a notice or not.  No content or images from this site may be copied for any use.

 

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

 

Gift certificates and Gift wrapping:
Gift certificates are available in multiple denominations, here.
Gift wrapping is available for an additional $4.95

 

International orders:  We ship within the United States.

 

Payment Options:  We accept Visa, Mastercard, Discover, American Express, and Paypal.

 

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own.

See our detailed policy here:  privacy policy.

go daddy ssl -secure siteGlitzandGlamourBoutique.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal information is not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

If you are using Paypal, Paypal uses SSL technology to keep your information safe. In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Returns/Refunds:   Due to health and sanitation reasons, Jewelry is FINAL SALE.  Handbags, Clothing, and Accessories, offer 100% Satisfaction Guarantee.  If the product does not meet your expectations, money back 7 day return policy from your delivery date.  Linx & More products, all sales are final unless you receive a defective item.  This does not cover improper care of jewelry by the customer.  Exchanges only within 7 days of purchased date.   Wholesale/Bulk and Special Orders are
Final Sale, no return or exchanges.

Please notify us immediately via e-mail within 24 hrs. of receipt and request a return authorization number (RMA).  Returned items must be in new condition with tags on and in original packaging.  Any sign of wear or usage will result in termination of the return.  Shipping charges will not be refunded.  Customer is responsible for shipping back to us and for any re-ship fees (these are non refundable). We cannot be responsible for lost or stolen packages in the mail and therefore suggest you insure or keep proof of tracking information for your package.

 

Sales tax:  A sales tax of 6% will be charged to all orders shipped within Michigan.

 

Shipping:  We determine the most efficient shipping carrier for your order.  The shipping carriers that we may use are United States Postal Service (USPS) or United Parcel Service (UPS).  

 

Standard Shipping: Orders shipped via Standard Shipping, typically arrive in 3-8 business days.

 

Express Shipping: Orders placed with Express Shipping Monday through Friday (excluding holidays) before 3:00 PM ET / 12:00 PM PT will arrive within 1-2 business days. 

Orders placed with Express Shipping Monday through Friday after 3:00 PM ET / 12:00 PM PT, or on weekends and holidays, will arrive within 2-3 business days.

 

Please allow 1-3 business days for order processing.  Orders are processed Monday through Friday incurring the following charges:

 

 Amount  Standard Express
 $0-$25.00  $  6.00 $18.00
 $25.01-$50.00  $10.00 $24.00
 $50.01-$75.00  $14.00 $30.00
 $75.01-$125.00  $18.00 $36.00
 $125.01 and above  $22.00 $45.00

 

 

 

 

 

 

 

 

 

 

 

Special Offers:  Glitz and Glamour Boutique will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

 

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.